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    Help
    Contact Us
      Help Center
      • Ordering
      • Payment
      • Shipping
      • Returns (RMA)
      • Refund
      • Account
      • Products
      Policies
      • Sales Policy
      • Return Policy
      • Warranty
      • Privacy Policy
      • Remanufactured Parts/Core Policy

      Core Policy

      If we charged you a core charge on a part, you can submit an RMA ticket to set up your return. Our RMA agents will respond back in 24 to 48 hours.

      To receive a refund, cores must be returned within six months of the purchase date. You are responsible for return shipping costs unless our catalog or return instructions state otherwise. You may obtain a shipping label from us to take advantage of our discounted rates. The cost of the label will be deducted from your refund.

      Before returning a core, be sure it is complete, fits the same vehicle application as your new part, and is in the box the replacement part came in. Your core does not need to be working (if it worked, you wouldn't have replaced it) but you will not receive core credit if it is smashed, rusted solid, or otherwise unusable. Please make sure your core is drained of all fluids, if any, before returning it.