If your order includes small and large items, you can inspect the protective packing material for small items. If you are still not able to find the missing item(s), submit an RMA inquiry immediately by following these steps:
STEP 1: You can visit our Contact Us
page and choose the "RMA - Returns or missing/lost/damaged packages" selection, then input your email address and sales order number to start an RMA inquiry.
STEP 2: Choose "Missing/Lost/Damaged" (whichever is true) as the explanation for your report and provide the part number and quantity.
Be informed that our RMA specialists will request photos for damaged items. Lost packages, Missing or damaged items must be reported to us within 5 business days of the shipping carrier's scheduled delivery date.