A credit or debit card can be denied if the credit card number, expiration date, or security code (CVV2) does not input correctly when the order is being placed. If you input wrong information, we will be denied to charge the card. You can follow these steps to fix this scenario:
STEP 1: You can enter again your credit card info and/or change your payment method. You will then receive a "real-time" authorization for the charge of your credit card.
STEP 2: If your credit card has been denied once more, you can reach out to your credit card company asap. Please inform your card issuer that you tried to submit an online order with us and that you want to know the reason why we failed to charge your card.
After your card issuer verifies that we do have the authorization to charge your card, you can go back to step 1 and place your order. A credit card can be declined for other reasons, such as daily limit, insufficient credit.